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Do I need to bring anything with me when I visit your showroom?

Checklist to help us give you a fair estimate: Rough measurements of the room/cabinet area including ceiling height Relevant drawings or a simple hand sketch of desired cabinets Photos of the current project area, if possible Your ideas and inspirations/pictures of cabinet styles or colors, etc. that you may have seen in a magazine. (optional)

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Can you explain the design and planning phase?

If you are in agreement with our ballpark estimate, we will schedule a time to go out to your site location to take detailed measurements so that we can create an Engineering drawing. The Engineering drawing is a detailed drawing including door styles, finishes, appliance selections and specifications. We supply you with elevations, floor plans… Continue Reading →

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Do you charge a design fee?

A non-refundable design fee is due when we go to your site location; however, it is applied toward the total cost of the job if you decide to move forward with us. We will let you know how much the design fee is when we schedule the site visit with you. The amount can be… Continue Reading →

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What can I expect during your site visit?

Looking at a job site in person sometimes reveals options that were not initially considered. Our experience and expertise may cause us to suggest other ideas if they seem appropriate to your style and budget concerns. We’ll continue to ask you more questions about your preferences so that we can better understand how you anticipate… Continue Reading →

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What information do you need from me to complete the final drawing?

In order to complete the final drawing, we must have all the appliance specifications and all final finish measurements, i.e., cooktop, range, built-in microwave, range hood, sink, trash compactor, and any other built in appliances and accessories. When completed, we will schedule a meeting with you at our showroom to review the drawings and sign… Continue Reading →

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How long will my project take from start to finish?

Scheduling is something that we recognize as being of critical importance to our customers. We do our best to set a date and actually deliver on it. If there are any delays for whatever reason, we will notify you well in advance. As a general rule, we deliver kitchens on a 6-10 week schedule depending… Continue Reading →

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When will my cabinets be delivered and installed?

We’ll contact you approximately two weeks ahead of the projected delivery date to confirm delivery and installation date and time. The next payment of 40% of your project cost is due upon delivery. (If your own contractor is doing the installation the final 50% balance less the prepaid design fee is due at this time.)… Continue Reading →

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When is payment due for my cabinetry?

Your payment plan is outlined in your proposal. Here’s a general summary: Design fee due at job site meeting 50% down payment less the design fee with signed proposal to start the work and put your job in our production queue 40% upon delivery and start of installation of cabinets. (If your own contractor is… Continue Reading →

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Does your cabinetry come with a warranty?

Doors, Drawer Fronts, and Drawer Boxes are warranted for one year from the date of manufacture. In reality, if there is anything wrong with any of these components, we will most often discover them at receiving. The rare defect that could occur is invariably identified either prior to, or very shortly after delivery. If some… Continue Reading →

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